At LUSAUTO Express, we strive to provide secure and transparent payment and billing processes to ensure a seamless purchasing experience. Please review our Payment and Billing Policy to understand the terms and conditions that apply to all transactions on our platform.

1. Accepted Payment Methods

We accept the following payment methods:

• **Bank Transfers**: Direct wire transfers to our designated bank accounts.
• **Credit/Debit Cards**: Major international cards (e.g., Visa, MasterCard) are accepted.
• **Digital Wallets**: Select online payment systems (e.g., PayPal, Alipay) may be available depending on your location.

Note: Payment options may vary based on your country of residence.

2. Payment Terms

• All payments must be completed in full before the vehicle is shipped.
• Payments must be made in the currency specified in the invoice unless otherwise agreed.
• Invoices are valid for 7 days from the date of issue. Payments made after this period may be subject to changes in availability or price.

3. Invoice Generation

Customers will receive a detailed invoice upon order confirmation. The invoice will include:

• Vehicle price
• Taxes and fees (if applicable)
• Shipping costs
• Any additional charges

Please review your invoice carefully before proceeding with payment.

4. Currency Exchange and Bank Fees

• All payments must be made in the specified currency.
• Customers are responsible for any currency exchange fees or bank transfer charges imposed by their financial institutions.

5. Late Payments

Orders not paid within the invoice validity period may be canceled. Customers who repeatedly fail to make timely payments may be restricted from accessing certain services or features on our platform.

6. Refunds

Refunds are available under the following conditions:

• The vehicle is unavailable after payment has been completed.
• A significant discrepancy exists between the vehicle's description and its actual condition upon delivery.

Refund requests must be submitted within 7 days of the issue being identified. Refunds will be processed using the original payment method

7. Fraud Prevention

LUSAUTO Express employs secure payment gateways and anti-fraud measures to protect our customers. Any suspicious activity or fraudulent transactions will result in order cancellation and possible account suspension.

8. Billing Support

For any questions or issues regarding your payment or invoice, please contact us.

8. Payment Disputes

If you believe a payment error has occurred, please notify us immediately. Disputes must be reported within 14 days of the transaction date, along with supporting documentation.

We value your trust and are committed to ensuring a secure and smooth payment experience. Thank you for choosing LUSAUTO Express.